Travel Assistance

Travelling and need a bit of info? Click on the link below to view the information you might need when traveling to and from SA.

Website Help

Need help using the Vilas and Hotels website or services? We have compiled help articles detailing frequently asked questions.

Contact Us

Have any questions that you would like to ask an agent? You can contact us if you can't find the answers on our help site.

Important documents & policies

The documents and policies may affect your booking or the services we offer. It is important to understand them

Services help

Need a quick hand with making a booking or understanding your Villas and Hotels voucher? We have the answers
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